Office Procedures I
Syllabus

Course Information

Organization

Tri-County Technical College - Business and Public Services Division - Business Technology Department

Course Number

AOT 141

Credits

3

Contact Hours

3


Description
This is an introductory course to a variety of office procedures and tasks using business equipment, systems, and procedures.

Prerequisites

AOT 105--Keyboarding

 

Textbooks

Sharon Burton and Nelda Shelton. Office Procedures for the 21st Century. Pearson Prentice Hall. Edition: 7th. 

 

Learner Supplies

General course supplies. 

 

Course Level Student Learning Outcomes

1.

Describe the importance of human relations in the changing work environment.

2.

Demonstrate telecommunications knowledge.

3.

Prepare written communications.

4.

Handle office mail.

5.

Manage records.

6.

Prepare schedules and meetings

7.

Apply office systems application software.


Grading Information
Grading Rationale
The student will be graded throughout the semester by assignments, tests, and a project.

Assignments: 50%
Tests: 30%
Project: 20%
Grading Scale

A

90-100

B

80-89

C

70-79

D

60-69

F

0-59

 

Prepared By: Administrative Technology Faculty                                     Date written or revised: JUNE 2009